Octavius is run by Titus Mulquiney out of Auckland. We build bespoke AI brains and AI workforces and install them inside your business, in two weeks, in person where it counts. Twenty years of senior operator work, applied to the businesses we share a city with.
Most Auckland businesses we talk to have been pitched by AI consultants in Sydney, San Francisco, and Bangalore. The pitch decks are polished. The implementations rarely land. The reason is uniform: the vendor doesn't understand how an Auckland business actually runs, doesn't know your common suppliers, doesn't speak with a New Zealand accent on the voice agent that ends up answering your phone, and isn't available for a coffee on Ponsonby when something needs unblocking.
Octavius works the other way. The team is in Auckland. Titus runs the Discovery Call, the AI Strategy Intensive, and the architecture work himself, in person where it matters. The build runs in two weeks. The voice agent that answers your phone speaks in a New Zealand accent. The integrations connect to the systems Auckland businesses actually use (Xero, Nexus CRM, ServiceM8, Workdash, MailChimp). Local context is built into every install.
An Auckland Foundation install lands on day one with three working layers. The brain is trained on your business: your offers, your pricing, your team, your typical customer questions. The data layer pulls signals from your existing systems and writes the daily brief to your phone. The starter workforce sits on top of both: a voice agent on your inbound line, a quote follow-up engine working every proposal, a daily brief landing on your phone at 7 a.m. The mix gets scoped during the AI Strategy Intensive based on where your hours are going.
Auckland delivery is built around in-person sessions where they help. The kickoff workshop runs at your premises or ours. The Strategy Intensive is two hours one-to-one with Titus, in person if you're inside the city. The handover walkthrough on day 10 is face-to-face. Remote-only delivery is an option, but for Auckland clients we default to in person because the build lands better that way.
A sample of installed Foundations across Auckland service businesses.
Two front-desk staff and still missing 47% of calls. Within weeks of the AI receptionist going live, missed calls hit zero, online bookings climbed 32%, appointment volume jumped 44%. Same front desk. The AI caught what they didn't.
Database full of contacts the team had moved on from. Reactivation engine ran for 90 days, originated $312,000 in new lending entirely from dormant leads. No new ad spend. No new staff hires.
Owner-operator was the bottleneck for every quote, every job, every customer comm. Two months after the Foundation went in, he took 10 days in Fiji with his family. The system handled inbound, ran the quote engine, and kept the team executing. Revenue held.
Every Auckland engagement starts with a free 30-minute Discovery Call. We work out whether the Foundation is the right next step for your business, or whether you'd be better off starting with a single automation, or whether what you actually need isn't us. If there's a fit, the next step is the AI Strategy Intensive: two hours one-to-one with Titus, in person at your office or ours, with a written audit and full proposal delivered within three business days.
From there, a two-week build delivers the Foundation live. Architecture lock-in on day 1. Brain and rails through days 2 to 5. Starter workforce automations days 6 to 9. Production testing and handover on day 10. You walk out of the handover with a working system, full documentation, IP paperwork signed, and your team trained. From there, most owners stay on with us as their AI partner for ongoing training, optimisation and support.
Octavius is a sub-brand of Smile Tactics Limited. The base is at 7/651 Whangaparaoa Road, on the peninsula north of Auckland. We work with clients across Greater Auckland: the CBD, the North Shore, Manukau, West Auckland, the eastern suburbs. In-person sessions are standard inside the city. For clients in Hamilton, Tauranga, Wellington, Christchurch and further south, the Strategy Intensive and kickoff run over Zoom, with the rest of the build the same.
You don't pick an AI install partner from a website. You pick one after a conversation where they tell you what they wouldn't build and why. The Discovery Call is that conversation.
Thirty minutes. With Titus. No pitch deck. Honest read on whether the Foundation fits your shape of business, or whether you'd be better off starting somewhere smaller. Either way, the call's free and the read's straight.